The Challenge
Lidu Garden, an Asian restaurant in Spain, had no way to take reservations online. Customers had to call by phone, and fewer and fewer people are willing to do that.
The restaurant relied on having someone answer the phone during service hours, and even then it lost reservations.
Our Strategy
Rather than rely on a generic platform with monthly fees that pile up over time, we built a proprietary solution: a custom reservation platform, tailored to the restaurant's specific needs.
We added built-in automations for post-visit follow-up, with messages sent automatically a few hours after each visit.
The Results
Reservations quadrupled. The team no longer had to depend on someone manning the phone.
Thanks to the automated messages sent a few hours after each visit, the restaurant's Google Maps reviews grew steadily, boosting its organic visibility.
All delivered in less than a month.
"I was handling reservations by phone until it just stopped working. RS UNION built our platform in less than a month and reservations quadrupled. I didn't expect results this fast."
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